Rosy was absolutely great. I had only a very vague idea about what might work as a giveaway for our event, and her suggestions led me to an item that fit perfectly into our company image, event philosophy, and budget! She followed through every step of the way and gave me confidence that even with our short timeline we would be able to get the results I needed. We were very satisfied with our order and with Rosa's help. Precisely what I was expecting.