I like talking and ordering with the same person each time. This order showed that the supplier had some in stock and I had to wait longer then usual to receive the order. Rose kept me informed all the way. I also wanted to add that Rosa was extremely helpful and efficient. We were on a very strict, short deadline, and Rosy got everything done very quickly for us to ensure we had our product delivered in time for our project. Good product. We were satisfied with how our logo turned out.