melanie S.October 23, 2019
Improve proofs to include multiple views!
Quick and trouble free delivery, quality is what I expected, and the pen is fairly priced overall. The ombre colors are nice enough that we don't hate the pen, but it is disappointing. If the proof had shown us a 360 view of the pen maybe, or even just looked like the examples of the pens shown on the sales page.. we would have known that the logo was way too big and that the symbol especially, would look unfamiliar and strange. I also took for granted that "max" logo size would be a standard and ideal size that you would expect. I didn't realize that it would be abnormally large. Lesson learned! We have a lot of promo needs right now and if it wasn't for the lack of effort in the proof you would have our business for sure - we're of course hesitant to order another "okay it will work" product!