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I CALLEDAND HAD QUESTIONS AND MISS ASTRID BARILLAS IS THE ONLY REASON I AM PLACING MY ORDER. SHE CHECKED MY ORDER TO MAKE SURE IT WAS RIGHT! VERY SWEET AND I GOT THE PLATINUM MEMBER SHIP. I PLAN TO ORDER AGAIN! Verified Purchase

I CALLEDAND HAD QUESTIONS AND MISS ASTRID BARILLAS IS THE ONLY REASON I AM PLACING MY ORDER. SHE CHECKED MY ORDER TO MAKE SURE IT WAS RIGHT! VERY SWEET AND I GOT THE PLATINUM MEMBER SHIP. I PLAN TO ORDER AGAIN! Verified Purchase

I have received prompt and excellent customer service from John Pierazek and the Anypromo team; HOWEVER, I have a slight complaint. After I submitted my order, John contacted me to state that the jacket I ordered was being discontinued and I could no longer order it. That was fine; however, there were no other alternatives that were close enough in price that would keep my budget to my $500 maximum. I have gone over now, and most likely will have to eliminate one of the items on my list. It will probably be the Foam Hands as these were only added at the end for a celebration event. Bottom line, I am disappointed that John said he could not price match an alternative item (I assume is out of his control). There was NO information on the item when I ordered it that it was Discontinued or Out of Stock. I believe it would have been better customer service by Anypromo.com to price match an alternative item. I work for a school in the lowest socio-economic status in PA (zipcode 16501 - you can look it up). We do not have a lot of money to work with for extras like these items from your company. I have received $500 last year to make purchases and again this year. I do not know for sure if this will become an annual thing; but, if it does, I would continue to do business with Anypromo.com. As of right now, I might not. It would be nice to be convinced if I should receive more money that I should return. As for the product, I haven't seen it yet so I cannot comment on it. So far, everything looks great from the proofs. Thank you! Verified Purchase